Outages happen at handoffs. AIT owns every layer on this list.
L0
Power & pathway
AIT electrical
L1
Structured cabling
AIT low voltage
L2
Switching & wireless
AIT IT
L3
Routing, firewall, segmentation
AIT IT
L4
Servers & endpoints
AIT IT
L5
Identity & cloud services
AIT IT
L6
Monitoring & incident response
AIT IT
L7
Policy, training, documentation
AIT IT
L+
Cameras, access control, door hardware
AIT security
L+
Fire alarm, notification, monitoring
AIT fire
L+
HVAC controls and building automation
AIT mechanical
If a call starts at the wall jack and ends in the cloud, it never leaves the building.